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SHIPPING POLICY

Do you deliver all over India?

Yes, we currently ship all across India . If you are located outside India, send us an email at customercare@letscurlup.com to help us explore ways to ship the products to you.

What are the shipping charges for my order?

We offer free shipping on all orders above INR 1000. For all orders below INR 1000, we charge a flat shipping charge of just INR 50.

How long does it take to ship an order?

All orders are shipped out within 1-2 business days. In rare cases, we may take a little longer to ship your order. In case of any delay, we will keep you informed.

How long will it take to deliver my order?

All orders are usually delivered in 5-8 working days for major cities and 7-10 days for remote locations, from the date of order.

What happens if I have entered the wrong address?

We would request you to email us at customercare@letscurlup.com immediately mentioning your order number so that we can fix the same for you.

Can I ship to multiple address at the same time?

Sorry, we are unable to ship to multiple addresses at this time. We recommend you place separate orders for the same.

Can I return the package at the time of delivery if I’m not satisfied?

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and send us an email at customercare@letscurlup.com , mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

RETURNS

All sales are final, currently we do not offer returns, refunds or exchanges. However, we want to make sure that you are fully satisfied with your order from us, always. If for any reason, you feel dissatisfied with your order please write to us at customercare@letscurlup.com and we'll do our best to assist you.

 CANCELLATIONS

If you wish to cancel your order, you can do so within 3 hours of placing the order by reaching us at customercare@letscurlup.com, mentioning your order  number.